Glasses broken
A damaged frame or lens can make everyday tasks difficult. We can assess what is needed and discuss suitable options.
Urgent glasses help · Shepherds Bush, West London
Emergency glasses in London
Lost, broken or travelling without your glasses? Specialeyes Eyecare may be able to help you get a replacement quickly, with an in-store glazing lab and a range of lenses held in store.
Same-day service depends on your prescription, lens availability and the work required. Please call before visiting.
A practical solution when you need it
Broken or lost glasses can’t always wait
If your glasses are damaged, missing or no longer giving you clear vision, contact our team. If you have a current prescription, bring it with you. If you do not, call us to ask about an eye examination; appointments and same-day availability must be confirmed with the practice.
Glasses lost or stolen
If you rely on your glasses, call us to check whether we can help with a replacement using your prescription.
You need a new prescription
If your prescription is out of date or unavailable, ask whether an eye examination can be arranged before choosing glasses.
What to expect
How emergency glasses work
Our team will talk through your prescription, frame choice and timing before work begins.
- 1
Call us first
Tell us what has happened and whether you have a current prescription. We’ll let you know what to bring and what may be possible.
- 2
Choose the right option
We’ll check your prescription and discuss frames and lenses available for your requirements. An eye examination may be needed if you do not have a suitable prescription.
- 3
We prepare and check your glasses
Where the prescription and lenses allow, our in-store glazing lab can cut lenses to fit. We’ll check the finished glasses and adjust the fit before collection.
Need help today?
Call before you travel
We’ll discuss your prescription and let you know the next available option.
Quick answers
Emergency glasses FAQs
Can I get glasses on the same day?
Sometimes. It depends on your prescription, lens availability, frame choice and the work required. Call us before visiting so we can discuss your situation.
Do I need to bring my prescription?
If you have a current prescription, bring it with you. If you do not, call us to ask about an eye examination and appointment availability.
Can you make glasses if I have a complex prescription?
Some prescriptions or lens designs may take longer or need to be ordered. We’ll check the details and explain the options and expected timing before proceeding.
Where are you located?
Specialeyes Eyecare Opticians is at 128 Uxbridge Road, London W12 8AA, in Shepherds Bush. Get directions.
Repair, reglaze or replace?
For a damaged frame or lens, we can assess glasses repairs and reglazing before you decide on a replacement. Read about same-day prescription glasses for stock and turnaround considerations. Send a general enquiry on WhatsApp or call us to discuss what to bring.